This position is funded through ESSER funds and will be renewed on a yearly basis up to 3 years contingent upon the availability of funds.
The Intern-Technology Support Technician will provide all students, teachers, school leaders and departmental staff technical support on all technological devices with a focus on technology support, projects, implementation, integration of any technology support staff. The Intern-Technology Support Technician accomplishes this by providing technology support primarily through the onsite, district remote and help desk solutions and onsite. The Intern-Technology Support Technician will provide prompt response, resolve, research and technological support, support guidance for all district devices, endeavors, and initiatives. Intern-Technology Support Technician will resolve issues for all users quickly and with quality, identifying issues and developing permanent solutions to eliminate any obstacle. Specifically, the Intern-Technology Support Technician achieves technology, process, functionality with excellence throughout the district with emphasis in the following areas: of all technology devices, implementation projects, customer service, technology effectiveness, data risk management, data privacy education, and trusted learning environment management.
High School diploma, required
COMPTIA certification, preferred
Enrolled with a minimum of 3 credit hours at higher learning institution in Computer Science or related field, required
2.5 GPA or higher, required
Ability to communicate effectively (verbal and written); ability to effectively assess, research, evaluate, logical decision making, effective planning skills, and implement, develop and deploy solutions; knowledge of technology devices and software applications; demonstrate an aptitude for comprehensive understanding and repairing of technology hardware and software; willing to work irregular hours during the week and weekends to execute technology projects and/or support users.
Experience in technology, preferred
Experience with Windows (desktop all versions), Mac OSX (all versions), Network printers (all makes and models), Scanners (all makes and models), Mobile devices and their OS’s, preferred
Workdays: 226 / Hours: 3-4 hours Monday thru Friday - 19 hours maximum